Not sure if handled right
Co-worker, female (would hit if I was not married) just came into my office bawling her eyes out over some interoffice bs. High-level person, respected. Does not report to me. I was like "there there" but kept my ass planted in the seat, when clearly this broad needed a hug. I defused the convo quickly and professionally with "focus on the immediate xyz and we'll figure out the other stuff down the road blah blah."
I'm going downstairs to Tir Na Nog to drink about how I should have handled it.