Bought a Cabrio about 5 years ago...and within a year...was leaking all over my basement. The cause, you ask?
A quarter got into the water pump. THe cheap plastic pump.
Cracked it swirling around in there.
I heard it, but had no idea what the noise meant. The repair guy was like "oh you cant leave stuff in the pockets". I know that...but the average consumer will leave something in one pocket....especially with kids...you try, but you always miss something.
Then he told me....three weeks for the pump. W-T-F.
I called PC Richards, whom I will never use again, and told them I will stand in front of their store every day with a sign unless they deliver a brand new machine to my house...which they did.
Several times since then, I had to turn over this machine, disconnect the water pump and empty out an errant dime, penny or nickel I heard thumping around in the pump..
I am currently on week two of no machine because the computer went...hitting a laundrymat every day....and still awaiting the part to come in.
Every appliance I bought in the last five years (whole kitchen too) has an extensive repair history, with crappy response from the vendors/repair company.
In addition to the washing machine, we waited 7 weeks for a part on a 5 year old broken Bosch dishwasher to come in. Guy might come friday I heard.
I'm fine with this crap, but my wife is losing her friggin mind, and Im paying for it.